Terms of business

Pro Drive Cars operate on pre booked journeys only under the following terms and conditions.

1. Deposits are not required to secure bookings and no money is taken in advance of your journey unless at customer request. All bookings will be confirmed by entry to our booking system and our response to the customer via email/phone call or text message. It remains the customers responsibility to ensure all booking details meet your travel requirements.

2. Bookings made online via our website will be subject to availability and should only be considered as booked once your confirmation email has been received.

3. Payments to be made in car to your driver on the day of travel or in advance at the customer’s request. All payment information is provided at the time of booking.

4. No charges are made for cancellations or booking amendments if provided within a reasonable timeframe before travel. We reserve the right to charge for any no notice cancellations or amendments whereby costs may be incurred by us/our driver due to the customers failure to notify us within good time, so as not to cause financial loss on our part.

5. Should the customer make any changes to the original journey specifications, such as additional passenger pick-ups/drop-off or extra waiting time, Pro Drive Cars reserve the right to levy additional charges to the originally quoted cost of the journey if it is deemed reasonable to do so.

6. Should the vehicle become soiled due to passenger sickness, an additional £100.00 will be payable at the destination point to cover the cost of the cleaning of the vehicle.

7. For any trip made on Christmas Day or New Years Day, a rate double to our standard charge may be applied and subject to circumstances. On Christmas Eve (after 12pm) and Boxing Day, a rate one and a half times our standard charge will apply.

8. If a car seat or booster seat is required for a pre booked journey then this must be provided by the customer on prior agreement at the time of booking.

Once confirmation of booking with Pro Drive Cars has been received you are deemed to have accepted our Terms and Conditions as set out above.